SAP Knowledge Base Article - Public

3423766 - Partial clearing of down payment requests.

Symptom

When you post the partial payment, the down payment request is cleared and can no longer be selected for a further (remaining) payment.

Environment

SAP S/4HANA Cloud.

Reproducing the Issue

  1. Post a down payment request using Manage Supplier Down Payment Requests or Manage Customer Down Payment Requests.
  2. Try to post partial payments for the down payment request using Post Incoming Payments app, the Clear Incoming Payments app, or the Reprocess Bank Statement Items.
  3. The down payment request is marked as cleared even though it is partially cleared.

Cause

Standard System Design.

Resolution

This is a standard system design. The down payment request will be cleared even though down payment amount is less than amount of down payment request. The partial payment/residual item processing is not possible for down payment requests as it is for invoices. 

See Also

Partial and Residual Payments in S/4HANA Cloud

3399348 - Partial payment vs residual item - S/4HANA Cloud - SAP for Me

Partial Payments Versus Residual Items

Keywords

Partial, Residual, clearing, Manage Customer Line Items, Manage Supplier Line Items, Manage Supplier Down Payment Requests, Manage Supplier Line Items, Post Incoming Payments, Clear Incoming Payments, Reprocess Bank Statement Items, F1520, F1345, F0773, S4_PC, S4_1C, FI-AR-AR-A-2CL , KBA , FI-AR-AR-A-2CL , Posting/Clearing/Special General Ledger (Public Cloud) , FI-FIO-AR-2CL , Fiori UI for Accounts Receivable (Public Cloud) , Problem

Product

SAP S/4HANA Cloud all versions