Symptom
When attempting to edit a goal within a performance form for an inactive user using Latest Goal Management, the goal page will not load.
Environment
- SAP SuccessFactors Performance Management
- SAP SuccessFactors Goal Management
Reproducing the Issue
- Log in to system
- Navigate to Home dropdown > Performance
- Select performance form of inactive employee
- Locate goal section and select the pencil icon to edit
- The page does not load
Cause
Expected behavior
Resolution
The ability to edit goals for inactive employees is supported only through People Profile user search > Jump to XXX's goal plan from b2405 product release.
Following methods are NOT supported:
- Edit inactive employee's goals via Beta Goal Import
- Edit inactive employee's goals via Goal Management - People Selector
If you think the current behavior does not satisfy the business requirements, please raise an Enhancement Request to have a change in the functionality considered within future development cycles. For detailed steps on how to raise an Enhancement Request please follow KBA 2090228 - How to submit enhancement ideas for SAP SuccessFactors Products - SAP for Me
See Also
Keywords
success factors, sf, sfsf, pm, pmgm, gm, objectives, goals, inactive, terminated, updating, editing, TGM-17954 , KBA , LOD-SF-PM-GM , Goals in PM Form , LOD-SF-GM-INT , Integrations with PM, CMP, VP, EC, etc. , Problem