SAP Knowledge Base Article - Public

3423948 - Unable to Edit Goals In Performance Forms for Inactive Users When Using Latest Goal Management

Symptom

When attempting to edit a goal within a performance form for an inactive user using Latest Goal Management, the goal page will not load.

Environment

  • SAP SuccessFactors Performance Management
  • SAP SuccessFactors Goal Management

Reproducing the Issue

  1. Log in to system
  2. Navigate to Home dropdown > Performance
  3. Select performance form of inactive employee
  4. Locate goal section and select the pencil icon to edit
  5. The page does not load

Cause

Expected behavior

Resolution

The ability to edit goals for inactive employees is supported only through People Profile user search > Jump to XXX's goal plan from b2405 product release.

Following methods are NOT supported:

  • Edit inactive employee's goals via Beta Goal Import
  • Edit inactive employee's goals via Goal Management - People Selector

If you think the current behavior does not satisfy the business requirements, please raise an Enhancement Request to have a change in the functionality considered within future development cycles. For detailed steps on how to raise an Enhancement Request please follow KBA 2090228 - How to submit enhancement ideas for SAP SuccessFactors Products - SAP for Me

See Also

KBA 2090228 - How to submit enhancement ideas for SAP SuccessFactors Products - SAP for Me

Keywords

success factors, sf, sfsf, pm, pmgm, gm, objectives, goals, inactive, terminated, updating, editing, TGM-17954 , KBA , LOD-SF-PM-GM , Goals in PM Form , LOD-SF-GM-INT , Integrations with PM, CMP, VP, EC, etc. , Problem

Product

SAP SuccessFactors Performance & Goals all versions