Symptom
When the Learning user opens the library and clicks the "Calendar View" option, the "Only my region" filter is automatically selected.
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Learning user side > Access the library >
- Click "Calendar View" >
- Note that the "Only my region" filter is automatically added in the filter.
Cause
The "Only my region" filter is hardcoded and, currently, there isn't a setting to control it. It will be triggered when:
- The Learning user has a region set (“Region” field in the user record).
And
- The user’s region has the class’s facility part of it (“Facility” field in the class record).
The facilities that are part of the region are set in the Learning admin side > References > Geography > Regions > Facilities.
Resolution
There's an enhancement request that could be followed. Enhancements can be done as per the analysis and decision of our Learning Product Management team.
There's one workaround to bypass the auto addition of the "Only my region" filter: When the library is opened > The "Learning Type" dropdown is set to "Instructor Led" > Then, the user clicks the "Calendar View" option > "Instructor Led" remains and the "Only my region" isn't auto set as a filter.
Keywords
only, my, region, calendar, view, option, setting, how, disable, library, view, facility, facilities, select, automatically, auto, change, configure , KBA , LOD-SF-LMS-CAT , Catalog , LOD-SF-LMS-SCH , Class - Scheduled Offerings , LOD-SF-LMS-ITE , Items , LOD-SF-LMS , Learning Management System , Product Enhancement