SAP Knowledge Base Article - Public

3424338 - Failure to create Variable Pay form


CMP/VRP Mass Update Job Error on Moving employees to New Manager


  • SuccessFactors Compensation
  • SuccessFactors Variable Pay

Reproducing the Issue

Customer receives an email notification from a Mass Update Job with the below:

WARNING - Unable to move the user *Planner name* from the old manager form *Worksheet Name* to the new manager form to reflect manager change, because the new manager *New Manager Name* either has no form or has multiple forms. 


The Errors won't appear if the job is manually created using the UI, and the updated worksheet reflecting the employee's move to a new manager will be reflected.


  1. We suggested that, in the event that the job was started manually and was working (within the Manage Worksheet -> Update Worksheet), the customer should change the scheduled job owner to either her or another administrator which the manual update is working.
  2. The client, who is the owner, created a new mass update job and is now working as expected


variable pay mass update job error, unable to move employees to new manager on update, move employees to new manager not working on update, transfer employee to new manager on job update not working , KBA , LOD-SF-VRP-FRM , Forms & Templates , Problem


SAP SuccessFactors Compensation all versions