SAP Knowledge Base Article - Public

3424419 - Change the content in Preconfigured Email Templates - Onboarding


How to change the content in Preconfigured Template message in Onboarding? 


SAP SuccessFactors Onboarding


You can customize the notification by following these steps:

  1. Go to 'Email Services'
  2. Access 'Active Templates'
  3. Select the desired template (Click on 'Template Title' to open it)
  4. Click on 'Customize' 
  5. Navigate to 'Step 3'. You will find the 'Body Text' box where you can change the notification content.

In addition, if necessary, you can add more tokens or create new tokens to include in the email message. 

See Also

Email Tokens in Onboarding

Adding Custom Tokens in Email Notifications


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SAP SuccessFactors Onboarding all versions