3424437 - G/L Account is not Available in Approval Process

You are trying to select a specific G/L Account in the approval process but it is not available in the drop-down. 

This KBA applies for approval process regarding Supplier Invoices. 

SAP Business ByDesign

1. Go to Application and User Management work center.
2. Go to Approval Processes view.
3. Select approval process ABC (ABC is the approval process's name).
4. Click in Copy button.
5. Select step JKL (JKL is the step number). 
6. In Conditions section, click in Add Group button.
7. For "Field" select: "G/L Account[]".
8. For "Compare Operator" select "Contains".
9. For "With" select "Value".
10. For the last field, open the drop down.

The option "PQR" is not available (PQL is the ID of the G/L Account that you are trying to insert in the condition). 

The G/L Account PQR is not available in Cost Sub Ledger.

The steps to enable the Account Determination Group for G/L Account PQR will be shared in the steps below: 

1. Go to Business Configuration work center. 
2. Go to Overview view.
3. Search for activity "Charts of Accounts, Financial Reporting Structures, Account Determination". 
4. Open it. 
5. In section Account Determination, open the link for "Costs".
6. Navigate to General Expenses tab. 
7. Click in Add Row button. 
8. Maintain here the data for "Account Determination Group for General Expenses" and "General Expenses" columns. 
9. Click in Save and Close button. 

• KBA: 2421061 - Error: XXX is not a valid value for this field. Enter a valid value

Approval process, G/L Account, GL Account, Condition, Supplier Invoice , KBA , SRD-SRM-SI , Supplier Invoicing , How To