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SAP Knowledge Base Article - PreviewSymptom
You are using the exact same credentials to login in the C4C tenant and in the Outlook Client Side Add-in, however, Outlook throws the error "Invalid credentials; check your user and password." after the login attempt.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer core applications 2311
Keywords
passwort, addon, addin, add, on, in, credentials, pass, key, passkey, outlok , KBA , LOD-CRM-GW-OUT , Outlook , Known Error
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