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3424490 - Unable to find a database software package - SAP ASE for BS


  • While installing ASE or doing system copy via SWPM, the error below shows after specifying ASE media path.

'Unable to find a database software package at....'

  • sapinst_dev has error with  crlbag.p7s downloading.

TRACE      2024-01-23 15:13:35.143 (<hostname>\instadmin) (startInstallation) [SignatureVerifier.cpp:174] SignatureVerifier::setCRLPath()
Downloading CRL to C:\Users\instadmin\.sapinst\crlbag.p7s failed with 3. Output:
Executing request GET HTTP/1.1
rg.apache.http.conn.ConnectTimeoutException: Connect to ***.***.com:<port number>[***.***.com/<IP address>] failed: connect timed out (local port <port number> to address 0:0:0:0:0:0:0:0, remote port <port number> to address <IP address> (***.***.com))
Exit code: 3


TRACE      2024-01-23 16:11:31.832 (<hostname>\instadmin) (startInstallation) [Installer Callback]
syb_rdbms_archive: crl file C:\Users\instadmin\.sapinst\crlbag.p7s does not exist

TRACE      2024-01-23 16:11:31.832 (<hostname>\instadmin) (startInstallation) [Installer Callback]
syb_dialog_ask_rdbms_media_name: no package information

TRACE      2024-01-23 16:11:31.832 (<hostname>\instadmin) (startInstallation) [CSiStepExecute.cpp:1380]
Function setMessageIdOfExceptionMessage: osmod.generic.message but already set to osmod.generic.message

TRACE      2024-01-23 16:11:31.886 (<hostname>\instadmin) (startInstallation) [SLPGuiEngine.cpp:214] SLPGuiEngine::showMessageBoxHandleButtonImpl()
Unable to find a database software package at W:\SWPM(20240117)\SAP ASE 16.0 SP04 PL04\ASEBC16004P_4-20012478.SAR.



  • SAP Adaptive Server Enterprise (ASE) 16.0 for Business Suite
  • SAP Adaptive Server Enterprise (ASE) 15.7 for Business Suite
  • SAP NetWeaver (NW) - All versions


SAP Adaptive Server Enterprise 15.7 ; SAP Adaptive Server Enterprise 16.0 ; SAP NetWeaver Application Server for ABAP innovation package all versions


KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , Problem

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