Symptom
When creating new leave request you notice that there is no approver determined. But according to the configuration in your system, leave request needs to be approved.
Environment
SAP Business ByDesign
Reproducing the Issue
- Open Home work center.
- Click New Leave Request.
No approver is determined.
Cause
There is no manager assigned to the org unit which the employee belongs to (reporting line unit manager), then system searches for the higher hierarchy org unit, but there is no manager assigned to either.
Resolution
You need to maintain a org unit manager for either the org unit which the employee belongs to or the higher hierarchy org unit.
See Also
Keywords
Leave Request, Approver, Org Unit manager , KBA , SRD-HR-TLM , Time and Labour Management , Problem