SAP Knowledge Base Article - Public

3424926 - When Creating Supplier Invoice From Scanned Invoice, the Items Go Missing

Symptom

Some information, including the line items, are not taken into the Supplier Invoice when clicking in Create Invoice button.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Supplier Invoicing work center.
  2. Go to Invoice Scanning view.
  3. Search for ABC (ABC is the Scanned Invoice's ID). 
  4. Click in Review button.
  5. Click in Create Invoice button.

You can see that the fields Supplier, Buying Company and the items are missing. 

Cause

While creating the Supplier Invoice is created, the system checks if an invoice is created for the Purchase Order or not. If the Purchase Order's invoicing status is already invoiced, the system won't allow the user to create a new invoice. 

The same happens in the Invoice Entry view. When trying to create an invoice manually, the system will give a warning message ("Nothing open for invoicing for purchase document XYZ"). [ABC is the Purchase Order's ID] 

Just for reference, the scoping question "Do you want to compare scanning invoice items with purchase order items ?" does not interfere in this scenario. 

Resolution

The system is working as designed. The user shouldn't create an invoice for a Purchase Order that is already invoiced. Please link this scanned invoice to an available Purchase Order. 

See Also

Keywords

Supplier Invoice, Invoice Scanning, Scanned Invoice, Create Invoice, Items Missing , KBA , AP-SIP-SIV , Supplier Invoice , How To

Product

SAP Business ByDesign all versions