Symptom
When there are more than 100 records in utilities 360, it shows message 'The maximum number of contract account entries is limited to 100' .
Environment
SAP Cloud for Customer
Reproducing the Issue
- Login to the system.
- Go to Account, Individual customer.
- Go to Utilities 360 tab.
- Click on Hierarchy View tab. For accounts with more than 100 records, message shows up.
Cause
To avoid performance issue, the max number of hits is set to 100.
Resolution
This is the standard behavior of the system.
To hide the message, please make the field as EV_MORE_RESULTS as false in backend S4 system.
Keywords
C4C, S4, Utilities 360 , KBA , LOD-CRM-IND-UTL , Utilities , Known Error
Product
SAP Cloud for Customer core applications all versions