SAP Knowledge Base Article - Public

3425174 - Message 'The maximum number of contract account entries is limited to 100' on Customer Hierarchy View

Symptom

When there are more than 100 records in utilities 360, it shows message 'The maximum number of contract account entries is limited to 100' .

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Login to the system.
  2. Go to Account, Individual customer.
  3. Go to Utilities 360 tab.
  4. Click on Hierarchy View tab. For accounts with more than 100 records, message shows up.

Cause

To avoid performance issue,  the max number of hits is set to 100. 

Resolution

This is the standard behavior of the system.

To hide the message, please make the field as EV_MORE_RESULTS as false in backend S4 system.

Keywords

C4C, S4, Utilities 360 , KBA , LOD-CRM-IND-UTL , Utilities , Known Error

Product

SAP Cloud for Customer core applications all versions