3425367 - Excel Add-in Error "Microsoft Internet Explorer 11 and other legacy browsers are no longer supported"

Symptom

Error "Microsoft Internet Explorer 11 and other legacy browsers are no longer supported. For more information, see Internet Explorer 11 will no longer be supported by various SAP UI technologies in newer releases"

Environment

SAP Business ByDesign

SAP Cloud for Customer

Reproducing the Issue

Try to sign in to excel add-in for BYD/C4C.

Cause

There are extra queries at the URL:

https://myxxxxxx.crm.ondemand.com/sap/ap/ui/clogin?saml2=disabled&app.component=/SAP_UI_CT/Main/root.uiccwoc&rootWindow=X&redirectUrl=/sap/public/byd/runtime#Nav/
https://myxxxxxx.businessbydesign.cloud.sap/sap/ap/ui/clogin?saml2=disabled&app.component=/SAP_UI_CT/Main/root.uiccwoc&rootWindow=X&redirectUrl=/sap/public/byd/runtime#Nav/

Resolution

Check the tenant URL and remove the extra queries from it before login.

Keywords

Error; Excel; Add-in; Login; Microsoft; Internet; Explorer; 11; legacy; browsers; supported; information; SAP; UI; technologies; releases. , KBA , SRD-CC-OIN-XL , Excel Integration , How To

Product

SAP Business ByDesign all versions ; SAP Cloud for Customer core applications all versions