SAP Knowledge Base Article - Preview

3425413 - CMC not starting after upgrading the BI version.

Symptom

  • CMC not starting after upgrading BI Version.

  • CMS is not working with below error.

    :/usr/sap/ISS/sap_bobj/logging> more error_boe_cmsd6400.log
    35101   The root server reported an error Initialization Failure. (Reason: Internal error: An unknown exception has occurred.Unknown error).


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Environment

  • SAP BusinessObjects Business Intelligence 4.X
  • Operating System: Linux

Keywords

KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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