3425461 - If The Organizer Add Himself As Attendee He Is Not Appearing As Attendee On The Appointment (Gmail Integration)

You have created a new appointment and have added yourself (the organizer) and another person as attendee for this appointment, however you are not appearing as attendee when opening the appointment on Gmail calendar.

SAP Cloud for Customer

1. Open the calendar on C4C.
2. Add yourself and "ABC" person as attendee.
3. Click to create.
4. Got to your Gmail calendar.
5. Open the Appointment you have created.
6. Only "ABC" is appearing on the appointment.
7. Also, "ABC" have received the email from the appointment and you as organizer did not receive the email.

This behavior is expected.

If the organizer adds themselves as an attendee to an appointment created in C4C, the synchronization engine will not pass the attendee (organizer) value to the Google API during the down sync.

Any improvements or enhancements in this regard should be logged through the Influence Portal.

Gmail; Sync; Synchronization; Appointment; Attendee; Organizer; Showing; Appearing; Missing; 

KBA , LOD-CRM-GW-SCC , Invisible CRM - Smart Cloud Connect Solution , How To

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 2311