3425467 - Server Intelligent Agent does not start after SAP Business Objects custom/expand Installation.

Symptom

Server Intelligent Agent does not start after SAP Business Objects custom/expand Installation.
Install the secondary node with the below 4 services.
- Platform Processing Services
- Platform scheduling services
- Admin tools
- Database access tools
Below errors are found in the installation log:

ERROR: An unexpected internal error occurred. AddNode - CPPSchedulingService is not required by any services, but it should be because it is a Support Service. (FWM 23045)
ERROR: An unexpected internal error occurred. AddNode - CPPSchedulingService is not required by any services, but it should be because it is a Support Service. (FWM 23045)
ntservice Error: ChangeService: Service: BOEXI40SIAGCDODDSJB06: invalid state. Expecting: 8曥Ʃ, Got: 曤Ʃ
ntservice Error: ChangeService: Service: BOEXI40SIAGCDODDSJB06: invalid state. Expecting: Ø曥Ʃ, Got: ﰨ曤Ʃ

Environment

SAP BusinessObjects Business Intelligence platform 4.x
SAP Information Platform Services 4.x
All Supported OS

Product

SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3

Keywords

Installation,BO, Custom, Expand, services, SIA, CPPScheduling , KBA , BI-BIP-INS , Installation, Updates, Upgrade, Patching , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.