SAP Knowledge Base Article - Preview

3425656 - Enabled harvesting and reCAPTCHA push error 'email already exists'

Symptom

'Email already exists' notification received even though account harvesting is enabled.


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Environment

  • Customer Data Cloud
  • RBA rules
  • reCaptcha
  • Account harvesting

Product

SAP Customer Data Cloud all versions

Keywords

CDC, Gigya, accounts harvesting, reCaptcha, RBA rules , KBA , CEC-PRO-SYS , System (Network, Performance, SMTP, Rate Limits, Latency) , Problem

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