3425706 - Story does not load data after moving Datasphere models between spaces in SAP Analytics Cloud (SAC) & SAP Digital Boardroom

The following error message occurs in SAP Analytics Cloud (SAC):

• "No data is available for the chart to render." when opening a story on SAC tenant.
• Previously you have switched the live model on Datasphere side from one space to another. 

SAP Analytics Cloud all versions
Datasphere (DWC)

1. Log on to DS tenant with admin user.
2. Open the corresponding model.
3. Notice it has data in it correctly.
4. Log on to SAC.
5. Open the story.
6. Notice the display issue with error on the widgets.

• This is by-design behavior. Moving Datasphere models between spaces is not supported by SAC content.
• When the model was moved from the one space to another, the original data source was effectively deleted and a new data source was created. This is similar behavior to moving Live HANA models between packages which is also not supported. 

• This is not a supported scenario.
• As a solution, it is recommended to move the model back to its original space to restore broken story.

• 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
• Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
• 2487011 - What information do I need to provide when opening a case for SAP Analytics Cloud?
• 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
• Search for SAP Analytics Cloud content using SAP for Me, Google or Bing:
  • https://me.sap.com/servicessupport/search#?q=SAP%20Analytics%20Cloud%20OR%20SAC&tab=All
  • https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
  • https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
  • Note: Add relevant text or warning/error messages to the text search field to filter results.
• SAP Analytics Cloud Connection Guide
• Getting Started with SAP Analytics Cloud Expert Community page
• SAP Analytics Cloud Get More Help and SAP Support
• Need More Help? Contact Support or visit the solution finder today!

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