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SAP Knowledge Base Article - PublicSymptom
Is there a Data Retention Time Management (DRTM) process related with the Job Alerts? When candidates are purged, what happens with their Job Alerts?
Environment
SAP SuccessFactors Recruiting Management
Resolution
The Job Alerts are e-mails, but they are not visible or recorded in the candidate profile correspondence portlet. These alerts are triggered by rules that respect the candidates' preferences set in "Saved Searches/Alerts". Therefore, from a technical standpoint, they are not purged by DRTM because the system does not store them in the first place.
However, it's important to note that once the candidates are purged and their e-mail addresses are anonymized, the Job Alerts notifications will not be sent to them anymore. This is because anonymized candidates will no longer have e-mails in the system anymore.
See Also
Job Alerts in SAP SuccessFactors Recruiting
2882386 - How can a Candidate Disable the Candidate Job Alerts? - Recruiting
2889197 - Are RCM job alert notifications sent to inactive users? - Recruiting Management
Keywords
Saved searches, alert, purge, anonymization, anonymize, storage , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , How To
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