SAP Knowledge Base Article - Public

3425856 - Blank Screen Issue with Redesigned Applicant Workbench - Recruiting Management

Symptom

When opening an applicant's profile in the Latest Applicant Workbench the screen goes blank and you can not navigate from the page. 

Environment

SAP SuccessFactors Recruiting Management 

Reproducing the Issue

  1. Go to Recruiting > Job Requisitions > Select a Job Requisition > Candidates
  2. Switch to the Latest Applicant Workbench 
  3. Click on any candidate's application > the screen opens as expected for a moment, but then goes blank. 
  4. Only the background of that page is shown

Cause

Under Investigation 

Resolution

This issue is currently being investigated by our engineering team. 

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Workaround
Close that page, switch to the legacy workbench and you view the application as expected. 

See Also

3385791 - New Behaviours introduced in the Redesigned Applicant Workbench - Recruiting Management
What's New Viewer H2 2022 - Enhanced Search Functionality for Redesigned Applicant Workbench  

Keywords

Redesigned Applicant Workbench, Latest Workbench, Job Application, Error, blank, redirect, frozen , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Known Error

Product

SAP SuccessFactors Recruiting 2305