SAP Knowledge Base Article - Public

3425897 - "The remote server returned an error: (500) Internal Server Error" Error in the Collaboration Window

Symptom

You are trying to use the Collaboration Window, however when trying to perform an upload the system returns the following error log:

ERROR An error occured during upload! Reason for error: The remote server returned an error: (500) Internal Server Error.

Environment

SAP Business ByDesign

Cause

One possible cause for this issue is that the Collaboration Window is being set up in a machine that does not have the minimum system requirements.

This is generally the case when trying to use the tool in a virtual machine, for example.

Resolution

The Collaboration Window setup should be configured in a native desktop environment in order to work correctly.

Keywords

Upload, Document, Scanned Invoice , KBA , AP-RC-OUT , Output Management , Problem

Product

SAP Business ByDesign all versions