SAP Knowledge Base Article - Public

3425906 - Error "502 Bad Gateway: Registered endpoint failed to handle the request" when connecting SAC API into SAP Datasphere

Symptom

Connecting SAP Analytics Cloud into SAP Datasphere, using a Connection type "Cloud Data Integration" fails.

The encountered behavior might be:

  • HTTP Status: 502 error
    Error Code:
    Technical Message: 502 Bad Gateway: Registered endpoint failed to handle the request. 
  • Spinning / hanging when validating connection 

Environment

  • SAP Datasphere
  • SAP Analytics Cloud

Cause

  • Wrong endpoint
  • Missing / character at the end of /api/v1/dataexport/administration

Resolution

Make sure the entered URL in Datasphere connection follows this pattern:

https://my-sac-tenant.eu10.sapanalytics.cloud/api/v1/dataexport/administration/

https://my-sac-tenant.eu10.sapanalytics.cloud/api/v1/dataexport/administration used to work, and SAP Support is discussing if this is a regression or by design.

See Also

Keywords

KBA , DS-DI-CON , Connections , Known Error

Product

SAP Analytics Cloud all versions ; SAP Datasphere all versions