Symptom
- It is neither possible to add new payment data to an account, nor to delete existing payment data.
- When trying to remove a company in the payment data, the following error occurs: 'Financial data of business partner XYZ not found' (where XYZ represents the ID of the business partner).
Environment
SAP Business ByDesign
Reproducing the Issue
- Open Account Management work center
- Go to Accounts view
- Edit the related account
- Select Financial Data tab
- Select Payment Data subtab
- Try to remove the assigned company
- Error: "Financial data of business partner XYZ not found (where XYZ represents the ID of the business partner). Also adding another payment method for the assigned company is not possible.
Resolution
Open a SAP Support incident, as this might require a backend correction to remove the affected company code from financial data.
Keywords
deletion; existing payment data; add new; not possible; unable; removal
Product
SAP Business ByDesign all versions