SAP Knowledge Base Article - Public

3426213 - Error: 'Financial data of business partner XYZ not found' when trying to remove a Company in Payment Data

Symptom

  • It is neither possible to add new payment data to an account, nor to delete existing payment data.
  • When trying to remove a company in the payment data, the following error occurs: 'Financial data of business partner XYZ not found' (where XYZ represents the ID of the business partner).

 

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Open Account Management work center
  2. Go to Accounts view
  3. Edit the related account
  4. Select Financial Data tab
  5. Select Payment Data subtab
  6. Try to remove the assigned company
  7. Error: "Financial data of business partner XYZ not found (where XYZ represents the ID of the business partner). Also adding another payment method for the assigned company is not possible.

Resolution

Open a SAP Support incident, as this might require a backend correction to remove the affected company code from financial data.

Keywords

deletion; existing payment data; add new; not possible; unable; removal

, KBA , AP-PAY , Payment Processing , AP-BP-CUS , BusinessByDesign: Customer , Problem

Product

SAP Business ByDesign all versions