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SAP Knowledge Base Article - PublicSymptom
You want configure different Header and Footer for different email templates in Admin Center > Email Services
Example:
Configure a an Header and Footer only for (ONB) External User Welcome Message, and configure a different Header and Footer for all the other emails
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
Success Factors Onboarding
Resolution
It is currently not possible to configure different Header and Footer for different email templates in Admin Center > Email Services.
- Header and Footer configured will be used in all emails across the organisation.
- Changes to the global footer will reflect in all emails globally.
If you would like this behavior to change you can submit a request in the Community Portal, see KBA 2090228, so it can be considered to become a possible enhancement for future releases.
See Also
Keywords
KBA , LOD-SF-OBX-EML , Notifications , How To
Product
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