Symptom
You have created a scanned file and clicked on create invoice button. During this process, system did not calculate the sub total value automatically.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Supplier Invoicing work center
- Go to Invoice Scanning view
- Select the relevant file ID
- Click on Create Invoice button
- System fills the necessary details, however subtotal field appears zero
Cause
When you click on Create Invoice button & select Check button, system shows the below error messages.
- Total gross/net amount differs from sum of item amounts (KBA: 3124953)
- Posting is not possible. Invoicing unit has no employee assigned. Contact a user administrator to assign the default employee responsible.
- Tax amount differs from calculated tax amount.(KBA: 1994085)
- Balance is not equal zero. The total gross amount differs from the sum of the subtotal and the total tax amounts. You need to adjust these amounts so that the balance is zero.
When you create a new invoice, system will capture the Total Gross Amount and Total Tax Amount. However the amounts will not be calculated automatically when the new invoice is created. Once you create an invoice, you have to click on Actions - Calculate total amounts. This will calculate tax amounts and invoice amount and error will be vanished.
Resolution
As a standard behavior, when you click on Create Invoice button, system will fill the necessary details in the invoice screen. When you create a new invoice, system will capture the Total Gross Amount and Total Tax Amount. However the amounts will not be calculated automatically when a new invoice is created. The field Subtotal, is a calculated field and will not be filled automatically by the system. So once you create invoice, you have to click on Actions - Calculate total amounts. This will calculate tax amounts and invoice amount and error will be vanished.
Keywords
Sub total field not calculated in scanned invoice; Sub total field appears zero; Sub total field not calculated , KBA , SRD-SRM-SI , Supplier Invoicing , Problem