SAP Knowledge Base Article - Public

3426471 - How to determine whether my tenant is hosted on a (NEO) SAP data center or (CF) non-SAP data center and what region it is hosted

Symptom

  • How do I determine what data center region my SAC tenant is hosted in
  • How do I determine whether my tenant is a NEO or Cloud Foundry (CF) data center

Environment

SAC Analytics Cloud 

Resolution

To determine whether the tenant is hosted on a SAP data center (NEO) or a non-SAP Data center (CF) refer to your tenant URL:

  • NEO (SAP Data Centre) – Region hosts with single digits eg. EU1 or US1
  • CF (Non-SAP Data Centre) – Region hosts with double digits eg. EU10 or US10

Data center region of your tenant can be determined by looking at your tenant URL:

  • A region can be denoted as "US" for United States, "EU" for Europe, "JP" for Japan, and "CN" for China


Example:

Example Tenant URL - sapcustomer.eu10.sapanalytics.cloud

  • The region is "EU" Europe
  • The tenant is hosted on a non-SAP Data center (CF), because '10' in "EU10" is 2 digits

Keywords

KBA , LOD-ANA-ADM , SAC Administration , Problem

Product

SAP Analytics Cloud all versions