Symptom
- How do I determine what data center region my SAC tenant is hosted in
- How do I determine whether my tenant is a NEO or Cloud Foundry (CF) data center
Environment
SAC Analytics Cloud
Resolution
To determine whether the tenant is hosted on a SAP data center (NEO) or a non-SAP Data center (CF) refer to your tenant URL:
- NEO (SAP Data Centre) – Region hosts with single digits eg. EU1 or US1
- CF (Non-SAP Data Centre) – Region hosts with double digits eg. EU10 or US10
Data center region of your tenant can be determined by looking at your tenant URL:
- A region can be denoted as "US" for United States, "EU" for Europe, "JP" for Japan, and "CN" for China
Example:
Example Tenant URL - sapcustomer.eu10.sapanalytics.cloud
- The region is "EU" Europe
- The tenant is hosted on a non-SAP Data center (CF), because '10' in "EU10" is 2 digits
Keywords
KBA , LOD-ANA-ADM , SAC Administration , Problem
Product
SAP Analytics Cloud all versions