Symptom
Before or after completing Onboarding flow for Rehire with Old Employment, the HiringNotCompleted is always true.
Environment
SAP SuccessFactors Onboarding
Resolution
Since the hiring is complete, the HiringNotCompleted flag would never be reset to true for rehire with old employment feature (ROOE).
If the HiringNotCompleted flag is set to true during the ROOE process, please raise a ticket to the support team to investigate.
Please provide the following information in the ticket.
- Company ID
- Support access
- Candidate name
Different behaviors between ROOE and RONE:
Context | Rehire on New Employment | Rehire on Old Employment |
Person Id; user Id; user status | Person Id1;user Id2;e(New User) | Person Id1;user Id1;e(Converted from f) |
Username | username2(Email Address by default) | username1 |
Data Merge | Backend Merge-Review in NHDR Post Save | UI Merge-Review in RHDR Pre Save |
Data Model | Onboardee Data Model | Employee Data Model |
User Tasks | Rehire Verification and NHDR are separate tasks and could be performed by different users. | Rehire Verification and RHDR are consecutive steps tied to the same todo and must be completed by the same user. |
Post Second Rehire Check | NHDR and PDC need to be completed again. | NHDR and PDC need not to be completed again, and would be skipped automatically. |
HiringNotCompleted flag | true | false |
For more details on ROOE, see KBA 3169765-[Onboarding] FAQ on Rehire with old employment - Onboarding 2205 release update
See Also
Keywords
ONB, ROOE, rehire, with, Rehire on Old Employment, employment, HiringNotCompleted, true, candidate, external, rehiring, OBX, EC, backend, manage, data , KBA , LOD-SF-OBX-RHM , Rehire Mechanism , Problem