SAP Knowledge Base Article - Preview

3426496 - No Conversion Pixel Notification in CRM Ads

Symptom

  • The system is displaying a notification stating "There is no conversion pixel with activity in the last 7 days" after successfully connecting CRM ads with Emarsys.
  • Users may fail to see any data in the CRM Ads if the existing pixel isn’t properly integrated or if the connected audiences are not included in live ad campaigns.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • SAP Emarsys Customer Engagement

Product

SAP Emarsys Customer Engagement 1.0

Keywords

CRM ads, Emarsys, conversion pixel, Facebook Ads, live ad campaigns, Facebook pixel, revenue tracking, Facebook Pixel Helper , KBA , CEC-EMA , SAP Emarsys , Problem

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