SAP Knowledge Base Article - Public

3426518 - Company name is not updated in the dunning letter

Symptom

Dunning letter is showing the incorrect company name

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Receivables Work Center > Dunning view
  2. Search for the affected Dunning ID and open it
  3. Go to Output History tab
  4. Open the Document
  5. You can see the Dunning letter is still showing the "old" company name

Cause

One possible cause of the issue is that company name was not update in the Org. Structure

Resolution

Maintain the Company Name under Organizational Management Work Center > Org Structures view > Addresses tab


Keywords

dunning letter, company name, incorrect, wrong , KBA , AP-DUE-DUN , Dunning , How To

Product

SAP Business ByDesign all versions