SAP Knowledge Base Article - Public

3426518 - Company name is not updated in the dunning letter


Dunning letter is showing the incorrect company name


SAP Business ByDesign

Reproducing the Issue

  1. Go to Receivables Work Center > Dunning view
  2. Search for the affected Dunning ID and open it
  3. Go to Output History tab
  4. Open the Document
  5. You can see the Dunning letter is still showing the "old" company name


One possible cause of the issue is that company name was not update in the Org. Structure


Maintain the Company Name under Organizational Management Work Center > Org Structures view > Addresses tab


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