SAP Knowledge Base Article - Public

3426531 - [Onboarding] Offboarding Dashboard throws error in Offboarding only enabled instance

Symptom

  • Customers with Offboarding-only implementations (with no Onboarding) are getting custom task errors when the administrator or hiring manager accesses the Offboarding Dashboard.
  • Error "[COE0021]Invalid property names: ONB2Process/toCustomTasks. Please check the property name in Admin Center > OData API Data Dictionary or entity metadata. Ensure there were no data model changes that removed this field, and please execute a refresh metadata to ensure the cache is not corrupted.

Environment

SAP SuccessFactors Onboarding

Cause

  • This is a Known Issue.

Resolution

Workaround

  • The error can be avoided by enabling Onboarding from provisioning.

See Also

Keywords

KI2405, OBX-28940, Offboarding, Onboarding, [COE0021]Invalid property names: ONB2Process/toCustomTasks, custom task
, KBA , LOD-SF-OBX-NHA , New Hire Activities (activities, tasks, buddy, equipment) , Known Error

Product

SAP SuccessFactors Onboarding 2311