SAP Knowledge Base Article - Preview

3426574 - Subaccount with lock symbol in BTP directories with custom IDP

Symptom

When your user login with the subaccount url as below, it is able to access.

https://<region>.cockpit.btp.cloud.sap/cockpit/?idp=<xxx>#/globalaccount/<global account ID>/subaccount/<subaccount ID>

When your user login to global account level ->Directories and Subaccounts, you can see the subaccount is with lock symbol as KBA 3409817 - Subaccount with lock symbol in BTP directories, and you are sure the user is subaccount administrator with correct role collection.


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Environment

SAP Business Technology Platform

Keywords

directory, directories, locked, user, cannot edit, subaccounts, lock, email, username, user name , KBA , BC-NEO-CIS , Commercial Infrastructure , Problem

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