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SAP Knowledge Base Article - PreviewSymptom
After running the SAP Convergent Mediation setup procedure, the platform pico process failed to startup and following error messages showing in the setup log:
Initializing platform
Starting platform...java.lang.NullPointerException: Cannot invoke "com.digitalroute.picostart.codeserver.PicoCodeServer.getArchiveInfos(java.lang.Integer, java.lang.Integer)" because "this._coreServer" is null
at com.digitalroute.picostart.CacheManager.initCacheFromDir(CacheManager.java:332)
at com.digitalroute.picostart.CacheManager.<init>(CacheManager.java:293)
......
FAILED
Startable platform exited unexpectedly
platform is not running
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Environment
Install the new SAP Convergent Mediation system in the platform container server host. SAP HANA DB is the database type used for the installation.
Product
Keywords
Convergent Mediation platform, startup, java.lang.NullPointerException , KBA , XX-PART-DRT , DigitalRoute , Problem
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