3426616 - Keytest user is unable to access any data in ISE and DVP

Keytest user could not see any data in ISE and DVP.

SAP Cloud for Customer

1. Log in as keytest user A. Keytest user A is responsible for multiple sales organizations.
2. Go to Intelligent Sales Execution work center.
3. Navigate to Pipeline Manager view.
4. There shows error "Oops, looks like you aren’t part of the hierarchy. Please contact your admin to get assigned and start seeing some opportunities appears".
5. Now check the same for Dynamic Visit Planning work center.
6. There is also no data there for the user.

Keytest user cannot be used to simulate this issue. Try searching by this employee in organization structures, and this employee is not linked to any sales organization. So he will not be able to access the data in ISE and DVP.

Please kindly try with other business users instead. 

3142375 - Message "Oops, looks like you aren’t part of the hierarchy. Please contact your admin to get assigned and start seeing some opportunities." in Pipeline Manager/Pipeline Flow view

Keytest User; DVP; Dynamic Visit Planning; Route Group; ISE; Intelligent Sales Execution; Pipeline Manager; Pipeline Flow; no data , KBA , LOD-CRM-SBS-PI , Pipeline & Pipeline Flow , LOD-CRM-DVP , SAP Sales Cloud, dynamic visit planning add-on , Problem

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions