SAP Knowledge Base Article - Public

3426844 - Process VLS Attendance Notification Emails are sent to unlisted address

Symptom

After LMS is upgraded to 2311 14.1 version, Class Contact keeps receiving unexpected Process VLS Attendance notification emails.

Environment

  • SAP SuccessFactors Learning after 2311p14

Reproducing the Issue

  1. System Administration > Environment > patch 2311p14.1 is applied
  2. Classes > Class detail > Contact Email Address, is fulfilled with email address.
  3. Navigate to System Administration > Automatic Processes > Process VLS Attendance email > email address, the contact email address does not appear but received Process VLS Attendance notification

Cause

SAP fixed an issue in patch 2311p14, which was applied on 1/26/2024. This patch included a feature that will send Process VLS Attendance notification emails to Class contact email address.

Resolution

This is an expected behavior. Administrator can delete the contact email address on the class detail page to prevent the user from receiving those emails.

See Also

Scheduling the VLS Attendance Processing Process

Keywords

VLS, Process VLS Attendance Notification Emails, APM, emails, contact email, unlisted email address. , KBA , LOD-SF-LMS-APM , Automatic Processes , Problem

Product

SAP SuccessFactors Learning all versions