SAP Knowledge Base Article - Public

3426901 - Picklist drop down values not available within the object in Manage Data - Employee Central

Symptom

When trying to select a value from a drop down within Manage Data, there are no options available to select.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Navigate to Manage Data;
  2. E.g. Job Classification > Select the Job Classification;
  3. Click on Take Action > Make a Correction;
  4. Open a picklist drop down and see that no value is being displayed although a picklist is configured in the field within Configure Object Definitions > Job Classification.

Cause

Picklist effective date is after the record that is being edited within Manage Data.

Resolution

Please check picklist effective date. In our example:

  • Picklist effective date is Jan 01, 2020 and the record within Job Classification is effective as of Jan 01, 1900. Result: no value will be displayed as the picklist will not be effective on the records' date.

  • When changing the picklist effective date to Jan 01, 1900, values are being displayed as expected. Another option to solve the issue is to create a new record after picklist's effective date.

Keywords

picklist, object, manage data, configure object definitions, effective date, Cannot find corresponding Picklist value by key, invalid, drop down, cannot fecth drop down values, drop down is empty, there were no results, employee central , KBA , LOD-SF-EC-JOB , Job Information , LOD-SF-EC-JOB-PKL , Picklists , LOD-SF-MDF-PKL , Picklists , Problem

Product

SAP SuccessFactors HXM Suite all versions