Symptom
- This error message prompts when accessing the Purge Request Monitor: "Error occurred, please click this link to automatically search for any Knowledge Base Articles related to this error, or refresh the page and try the action again."
- When the page is refreshed or if the OK button on the dialog box is clicked, the page loads fine.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
SAP SuccessFactors HCM suite
Product
SAP SuccessFactors HXM Core 2311
Keywords
SuccessFactors, Platform, Data Retention Management, DRTM, Create New Purge Request, Select a purge request type, drop-down, missing, legacy purge, permission, manage permission roles, purge inactive users, purge request monitor, error
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