SAP Knowledge Base Article - Preview

3426921 - How to retrieve data related to item creation issues - SAP CC

Symptom

In the SAP Convergent Charging installation you notice one of the following symptoms:

  • Billable or Chargeable Items are not created or sent to Convergent Invoicing
  • Billable or Chargeable Items arrive late in Convergent Invoicing
  • Fields in Billable or Chargeable Items Classes are missing or have a different type compared to Convergent Invoicing


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Environment

SAP Convergent Charging (CC) - all version

Product

SAP Convergent Charging 2020 ; SAP Convergent Charging 2021 ; SAP Convergent Charging 2022 ; SAP Convergent Charging 2023 ; SAP Convergent Charging 4.0 ; SAP Convergent Charging 4.1 ; SAP Convergent Charging 5.0

Keywords

Convergent Charging, error, logs, support, BIT, CIT,Billable Items , KBA , IS-CC , Convergent Charging , How To

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