Symptom
The customer configured the Offboarding Custom Task but a custom field is not returning the expected list.
However, the issue is intermittent because when the browser tab is refreshed, the list appears.
If the rule is configured in Object Definitions to the MDF object as 'OnChange' the issue happens, if change the rule to 'OnSave' the field works as expected.
Environment
SAP SuccessFactors Onboarding
Cause
The rule is configured at the object level, as a 'OnChange' rule.
Resolution
OnChange rules are only supported for validation and evaluation scenarios at the field level in MDF.
See Also
Keywords
Onboarding, obx, offboarding, MDF, rule, object, custom, task, rule, user, list, picklist , KBA , LOD-SF-OBX-OFT , OFB Tasks , Problem