SAP Knowledge Base Article - Public

3426982 - Drop down values in custom tasks for offboarding - Onboarding

Symptom

The customer configured the Offboarding Custom Task but a custom field is not returning the expected list.

However, the issue is intermittent because when the browser tab is refreshed, the list appears.

If the rule is configured in Object Definitions to the MDF object as 'OnChange' the issue happens, if change the rule to 'OnSave' the field works as expected.

Environment

SAP SuccessFactors Onboarding

Cause

The rule is configured at the object level, as a 'OnChange' rule.

Resolution

OnChange rules are only supported for validation and evaluation scenarios at the field level in MDF.

See Also

Supported Purposes for MDF Rule Scenarios

Creating a Custom MDF Object for Custom Tasks

Custom Tasks in Onboarding and Offboarding

Keywords

Onboarding, obx, offboarding, MDF, rule, object, custom, task, rule, user, list, picklist , KBA , LOD-SF-OBX-OFT , OFB Tasks , Problem

Product

SAP SuccessFactors Onboarding all versions