3426982 - Drop down values in custom tasks for offboarding - Onboarding

The customer configured the Offboarding Custom Task but a custom field is not returning the expected list.

However, the issue is intermittent because when the browser tab is refreshed, the list appears.

If the rule is configured in Object Definitions to the MDF object as 'OnChange' the issue happens, if change the rule to 'OnSave' the field works as expected.

SAP SuccessFactors Onboarding

The rule is configured at the object level, as a 'OnChange' rule.

OnChange rules are only supported for validation and evaluation scenarios at the field level in MDF.

Supported Purposes for MDF Rule Scenarios

Creating a Custom MDF Object for Custom Tasks

Custom Tasks in Onboarding and Offboarding

Onboarding, obx, offboarding, MDF, rule, object, custom, task, rule, user, list, picklist , KBA , LOD-SF-OBX-OFT , OFB Tasks , Problem