SAP Knowledge Base Article - Preview

3426992 - Only External ID is seen in change logs on all entities.

Symptom

After making changes to any custom fields, we see the right label for few fields and we see technical id/path for few fields.


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Environment

Sales and Service cloud version 2

Product

SAP Sales Cloud Version 2 1.0 ; SAP Service Cloud Version 2 1.0

Keywords

Object data type, Technical id, Technical path, change history , KBA , CEC-CRM-CHI , Change History for SAP Sales/Service Cloud , Problem

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