SAP Knowledge Base Article - Preview

3427075 - After completion of tenant merge of Sales and Service cloud V2 systems, few functionalities/settings/features/entities goes missing

Symptom

After completion of tenant merge of Sales and Service cloud V2 systems, few functionalities/settings/features/entities goes missing.

Unable to find sales or service functionalities after merge activity.


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Environment

SAP Sales and Service cloud version 2

Product

SAP Sales Cloud Version 2 1.0 ; SAP Service Cloud Version 2 1.0

Keywords

KBA , CEC-CRM-TNT , Tenant Lifecycle Management for SAP Sales/Service Cloud , Problem

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