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SAP Knowledge Base Article - PreviewSymptom
- This KB article explains the Root Cause Analysis (RCA) policy for SAP Customer Data Cloud and Customer Data Platform
- It provides the scope and timeline for an official RCA
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Environment
- SAP Customer Data Cloud
- SAP Customer Data Platform
Product
SAP Customer Data Cloud all versions ; SAP Customer Data Platform all versions
Keywords
CDP, CDC, Gigya, Root cause, outage, latency , KBA , CEC-PRO-SYS , System (Network, Performance, SMTP, Rate Limits, Latency) , How To
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