SAP Knowledge Base Article - Preview

3427116 - Root Cause Analysis (RCA) Policy For SAP Customer Data Cloud and Customer Data Platform

Symptom

  • This KB article explains the Root Cause Analysis (RCA) policy for SAP Customer Data Cloud and Customer Data Platform
  • It provides the scope and timeline for an official RCA


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Environment

  • SAP Customer Data Cloud
  • SAP Customer Data Platform

Product

SAP Customer Data Cloud all versions ; SAP Customer Data Platform all versions

Keywords

CDP, CDC, Gigya, Root cause, outage, latency , KBA , CEC-PRO-SYS , System (Network, Performance, SMTP, Rate Limits, Latency) , How To

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