3427270 - "HTTP Status 404 -Not Found" error when running SAP Cloud Agent in SAC

• When running the SAP Cloud Agent link <host>:<port>/C4A_AGENT/deploymentInfo on the browser, an error appears: "HTTP Status 404 -Not Found" and "The origin server did not find a current representation for the target resource or is not willing to disclose that one exists"
• SAP Cloud Agent deployment link is not showing the version even after deploying the C4Agent war file correctly.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 

• SAP Cloud Agent
• SAC Analytics Cloud

1. Deploy the SAP Cloud Agent war file in tomcat 'webapps' folder correctly.
2. Then run the SAP Cloud Agent deployment link <host>:<port>/C4A_AGENT/deploymentInfo on a browser to check the version. 

Notice that it throws the following errors: 

• "HTTP Status 404 -Not Found"
• "The origin server did not find a current representation for the target resource or is not willing to disclose that one exists."

SAP Cloud agent is not supported on tomcat version 10 or higher.

• Either downgrade your standalone Tomcat to a version below 10 or use the Simple Deployment Kit.
• Refer to the following guide to check the latest version of the Agent and the Tomcat: KBA 3264839 -  SAP Analytics Cloud Agent and Simple Deployment Kit Version Upgrade Information

• KBA 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
• KBA 2487011 - What information do I need to provide when opening a case for SAP Analytics Cloud?
• KBA 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
• SAP Analytics Cloud Connection Guide
• SAP Analytics Cloud Get More Help and SAP Support
• Need More Help? Contact Support 

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SAP Cloud Agent, Tomcat, SAC, C4Agent, version, not found, error , KBA , LOD-ANA-AQU , Import Data Connections (Acquiring Data) , Problem