SAP Knowledge Base Article - Public

3427270 - "HTTP Status 404 -Not Found" error when running SAP Cloud Agent

Symptom

  • When running the SAP Cloud Agent link <host>:<port>/C4A_AGENT/deploymentInfo on browser error appears : "HTTP Status 404 -Not Found" and "The origin server did not find a current representation for the target resource or is not willing to disclose that one exists"
  • SAP Cloud Agent deployment link is not showing the version even after deploying the C4Agent war file correctly.

Environment

SAP Cloud Agent

Reproducing the Issue

  1. Deploy the SAP Cloud Agent war file in tomcat 'webapps' folder correctly.
  2. Then run the SAP Cloud Agent deployment link <host>:<port>/C4A_AGENT/deploymentInfo on browser to check the version. 

Notice that it throws error: 

"HTTP Status 404 -Not Found" and "The origin server did not find a current representation for the target resource or is not willing to disclose that one exists"

Cause

SAP Cloud agent is not supported on tomcat version 10 or higher.

Resolution

Either downgrade your standalone Tomcat to version below 10 or use Simple Deployment Kit.

See Also

Keywords

SAP Cloud Agent, Tomcat, SAC, C4Agent, version , KBA , LOD-ANA-AQU , Import Data Connections (Acquiring Data) , Problem

Product

SAP Analytics Cloud 1.0