SAP Knowledge Base Article - Preview

3427399 - Error: 'Extraction not possible, cd 362, try again or create the expense manually' in Mobile App

Symptom

  • It is not possible to create an expense report by uploading a receipt photo in mobile app.
  • Error: 'Extraction not possible, cd 362, try again or create the expense manually'
  • The issue occurs although the scoping question 'Do you want to enable data extraction from attachments for automatic expense creation?' is scoped in the system  

 


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Environment

SAP Business ByDesign

Product

SAP Business ByDesign all versions

Keywords

attachment; via; out of; travel; picture; pdf; jpg; , KBA , AP-ERM-ER-ML , Expense receipt scanning API , AP-LM-PRV-BLR-DEV , System & Tenant Provisioning Bangalore Development , Problem

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