3427550 - Most recent resume not reflecting on agency submitted application - Recruiting Management

A candidate was added to a requisition previously by an agency. The agency ownership expires and another agency adds the same candidate to another requisition with an updated resume. However, the most recent resume is not updating on the new application submitted by agency and it's still showing the older resume from previous application.

SAP SuccessFactors Recruiting Management

This is happening when there is no file selected when submitting an existing candidate in the Agency Portal

1. Log in to Agency Portal
2. Click on Job listing
3. Click on 3 dots on top right hand corner>Submit Existing Candidate
4. Fill in details of existing candidate including CV
5. Receive the following pop-up warning message that candidate already exists:
   
6. Ensure that the new Resume is uploaded here before clicking on "Submit Existing Candidate" to ensure that the most recent resume is uploaded to this application

CV, not updating, updated, forward, forwarded, agencies, resumes , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , LOD-SF-RCM-POR , Career and Agency Portals , How To