Symptom
You are looking for a field that is not available in reports for data sources.
Environment
SAP Cloud for Customer
Reproducing the Issue
- Go to the desired Work Center, for example Sales;
- Access the desired BO, for example Leads;
- Check for the desired field, such as "Campaign External ID";
- The field "Campaign External ID" cannot be found in any of the BO data sources.
Cause
If the desired field is not present in the SAP Blog Complete C4C Data Sources Documentation then the field is not available for Data Sources.
Resolution
For the fields that are not mentioned in the Blog you can create an extension field that mirrors the data from the standard field as extension fields can be added to the Data Sources.
If the proposal above does not suit your business scenario, we suggest you to post your request in the Influence Site (https://influence.sap.com/sap/ino/#/campaign/1868) where our development team will evaluate the feasibility of the request and provide an statement on the possibility of enabling it on a future release.
Keywords
Reporting, extend, extension scenario , KBA , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , Problem