Symptom
You create a Purchase Order and the field Purchase Order Acknowledgment Expected is being automatically checked even though you have configured the Supplier Master Data to Not Expect the Acknowledgment.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Purchase Requests and Orders work center.
- Select New Purchase Order.
- Enter the Supplier.
- Navigate to Items tab.
- Click on Add Row.
See that the Purchase Order Acknowledgment Expected is checked.
Cause
You have configured the Purchase Order Item Follow Up Document Setting to expect a manual change on the Acknowledgment.
Resolution
If you want to follow the Supplier Master Data configuration and not manually change the Acknowledgment setting please follow the below steps to change the configuration:
- Go to Business Configuration work center.
- Select Overview view.
- Search for Purchase Order Item Follow Up Document Setting.
- Open the activity.
- De-select the checkbox for Purchase Order Acknowledgment Expected.
- Click on Save and Close.
This should apply the expected behavior.
Keywords
Purchase Order Acknowledgment Expected, Acknowledgment, Purchase Order Acknowledgment, Purchase Order Item Follow Up, Follow-up Documents , KBA , SRD-SRM-PRO , Purchase Requests and Orders , How To