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3427889 - CISCO WebDynamics causes Error: "Service tree "/default_host/sap/public/bc/its" is not available for HTTP access."


  • Users are unable to use the tree in the ITS SICF, some of the services are working, some of them are not. E.g, SAP GUI for HTML (WebGUI), itsmobile00 is working, bwca and hrwpc_fc_exec services are not working.
  • Error in the browser after logon: The service tree "/default_host/sap/public/bc/its" is not available for HTTP access



  • WebGUI or other services under its node in transaction: SICF
  • Third party tool: CISCO WebDynamics is enabled when issue happens


ABAP platform all versions ; SAP NetWeaver all versions ; SAP S/4HANA all versions


ITS SICF, Service Tree, HTTP Access, SameSite Attribute, Cookies, Cross-Domain Behavior, Logon Issues, adrum, appdynamics, CISCO, WebDynamics, HRWPC_FC_EXEC, bwca , KBA , BC-FES-ITS , SAP Internet Transaction Server , BC-FES-WGU , SAP GUI for HTML , BC-MID-ICF , Internet Communication Framework , Problem

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