SAP Knowledge Base Article - Preview

3427902 - From E-mail Address Not Populated From Org Unit

Symptom

From Address is not getting filled when composing a new E-mail though a valid E-mail address is maintained correctly in the Org Unit level.


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Environment

SAP Cloud for Customer core applications

Product

SAP Cloud for Customer core applications all versions

Keywords

From , Blank , Channel , E-mail , Ticket , B2B , B2C , Interaction , Team , KBA , LOD-CRM-SRP-INT , Ticket Interactions , LOD-CRM-SRP , Service Request Processing , How To

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