SAP Knowledge Base Article - Public

3427950 - SSO login in IPAD using edge browser resulting in error

Symptom

User encounters error "you can't get there from here" using SSO login in IPAD edge browser.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP Cloud for Customer.

Reproducing the Issue

Login to C4C using SSO in IPAD edge browser, user encounters the below error.

Cause

SSO login uses Aswebauthentication with our internal WebView, existing configuration restricts SSO login to Safari browser only. 

Resolution

No available configuration to change the default browser to edge and user should use Safari browser. 

See Also

https://launchpad.support.sap.com/#/notes/3023154

Keywords

C4C,IPAD,SSO,Aswebauthentication  , KBA , AP-RC-MOB-OFL-RT , Offline Runtime , Problem

Product

SAP Cloud for Customer core applications 2311