Symptom
- The following messages are output at the end of the installation:
The installation failed.
Please check the installer log file "C:\SAP\log\ASE_Suite.log' and consult Support at https://support.sap.com. - You can see a lot of fatal errors in the ASE_Suite.log
Installation: Unsuccessful.
139 Successes
0 Warnings
23 NonFatalErrors
22 FatalErrors - You can find the 'Unable to load locales zip' error and stack traces in ase.log and other logs:
Unable to load locales zip: C:\Users\Administrator\AppData\Local\Temp\2\Temp1_ASESERV160003P_14-20012095.ZIP
ExternalPropertyLoader.loadPropertiesIfNeeded()
java.lang.NullPointerException: while trying to get the length of a null array loaded from the first parameter of the method
at com.zerog.ia.installer.util.ExternalPropertyLoader.ae(Unknown Source)
at com.zerog.ia.installer.util.ExternalPropertyLoader.createZipName(Unknown Source)
at com.zerog.ia.installer.util.ExternalPropertyLoader.ab(Unknown Source)
at com.zerog.ia.installer.util.ExternalPropertyLoader.loadExternalProperties(Unknown Source)
at com.zerog.ia.installer.LifeCycleManager.b7(Unknown Source)
at com.zerog.ia.installer.LifeCycleManager.a9(Unknown Source)
at com.zerog.ia.installer.LifeCycleManager.av(Unknown Source)
at com.zerog.ia.installer.LifeCycleManager.consoleInstallMain(Unknown Source)
at com.zerog.ia.installer.LifeCycleManager.executeApplication(Unknown Source)
at com.zerog.ia.installer.Main.main(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.zerog.lax.LAX.launch(Unknown Source)
at com.zerog.lax.LAX.main(Unknown Source)
Read more...
Environment
SAP Adaptive Server Enterprise (ASE) 16.0 all versions
Product
SAP Adaptive Server Enterprise 16.0
Keywords
KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem
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