Symptom
- The following messages are output at the end of the installation:
The installation failed.
Please check the installer log file "C:\SAP\log\ASE_Suite.log' and consult Support at https://support.sap.com. - You can see a lot of fatal errors in the ASE_Suite.log
Installation: Unsuccessful.
139 Successes
0 Warnings
23 NonFatalErrors
22 FatalErrors - You can find the 'Unable to load locales zip' error and stack traces in ase.log and other logs:
Unable to load locales zip: C:\Users\Administrator\AppData\Local\Temp\2\Temp1_ASESERV160003P_14-20012095.ZIP
ExternalPropertyLoader.loadPropertiesIfNeeded()
java.lang.NullPointerException: while trying to get the length of a null array loaded from the first parameter of the method
at com.zerog.ia.installer.util.ExternalPropertyLoader.ae(Unknown Source)
at com.zerog.ia.installer.util.ExternalPropertyLoader.createZipName(Unknown Source)
at com.zerog.ia.installer.util.ExternalPropertyLoader.ab(Unknown Source)
at com.zerog.ia.installer.util.ExternalPropertyLoader.loadExternalProperties(Unknown Source)
at com.zerog.ia.installer.LifeCycleManager.b7(Unknown Source)
at com.zerog.ia.installer.LifeCycleManager.a9(Unknown Source)
at com.zerog.ia.installer.LifeCycleManager.av(Unknown Source)
at com.zerog.ia.installer.LifeCycleManager.consoleInstallMain(Unknown Source)
at com.zerog.ia.installer.LifeCycleManager.executeApplication(Unknown Source)
at com.zerog.ia.installer.Main.main(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.zerog.lax.LAX.launch(Unknown Source)
at com.zerog.lax.LAX.main(Unknown Source)
Read more...
Environment
SAP Adaptive Server Enterprise (ASE) 16.0 all versions
Product
SAP Adaptive Server Enterprise 16.0
Keywords
KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
SAP Knowledge Base Article - Preview