Symptom
- Joule requires IAS Login when user launches Joule from SuccessFactors top right corner.
- Joule authentication not working when browser '3rd-party cookie blocking policy' is enabled.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
- SAP SuccessFactors HCM Suite
Product
SAP SuccessFactors HCM Suite all versions
Keywords
SF, Joule, SuccessFactors, SAP SuccessFactors, Digital Assistant, AI, IAS, login, authentication, cookies , KBA , LOD-SF-PLT-DA , Joule in SuccessFactors , CA-JOULE , Joule , LOD-SF-PLT-IAS , Identity Authentication Services (IAS) With BizX , How To
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