SAP Knowledge Base Article - Preview

3428564 - Joule authentication not working when browser '3rd-party cookie blocking policy' is enabled

Symptom

  • Joule requires IAS Login when user launches Joule from SuccessFactors top right corner.
  • Joule authentication not working when browser '3rd-party cookie blocking policy' is enabled.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 


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Environment

  • SAP SuccessFactors HCM Suite

Product

SAP SuccessFactors HCM Suite all versions

Keywords

SF, Joule, SuccessFactors, SAP SuccessFactors,  Digital Assistant, AI, IAS, login, authentication, cookies , KBA , LOD-SF-PLT-JOU , Joule in SuccessFactors , CA-JOULE , Joule , LOD-SF-PLT-IAS , Identity Authentication Services (IAS) With BizX , How To

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